Salesforce, renowned as the Customer Company, paves the way for the future of business through AI, Data, and CRM. Guided by our core values, we empower companies across diverse industries to forge new paths and engage with customers in innovative ways.
Job Designation: Associate Technical Support Engineer
Salary: ₹12 LPA – ₹20 LPA
Qualification: BE/BTech
Experience: Freshers / 0 – 2 years
Skill Set:
- Attainment of Super Badges in Salesforce Administrator/Developer roles
- Proficient in HTML, XML, API, SQL
- Knowledgeable in C, C++, Java, RDBMS, and OOPS concepts
- Ability to articulate technical concepts clearly and effectively
- Familiarity with Internet technologies: firewalls, web servers, web proxy servers, etc.
- BE/B.Tech degree with a minimum of 70% academic scores, preferably in Computer Science or related fields
- Willingness to work flexible shift timings
Job Description:
- Assisting customers in resolving custom code, integration, and implementation issues with Salesforce products, including debugging and ensuring comprehensive resolution
- Designing and maintaining technical expertise in designated areas of product functionality
- Demonstrating exceptional analytical and problem-solving skills
- Providing explanations of features and best practices in Salesforce coding
- Managing customer expectations and enhancing customer satisfaction through exceptional service
- Actively participating in job-related training activities
Location: Hyderabad, Telangana, India