🏢 About Adobe
At Adobe, our mission is to change the world through digital experiences. Whether you’re a designer, business owner, or digital creator — Adobe empowers millions to bring their imagination to life with best-in-class creative tools and cloud solutions.
💼 Job Role: Customer Success Account Manager (CSAM)
📍 Location: Remote – Uttar Pradesh, India
🏢 Company: Adobe
🕘 Job Type: Full-Time (Remote – Work from Home)
🎯 What You’ll Do as a CSAM
✨ Own and manage relationships with Adobe’s SMB clients in North America
📈 Identify upsell and cross-sell opportunities for Adobe Cloud-based products
📊 Analyze client behavior and sales cues to guide them toward relevant solutions
📞 Engage via phone, email, and digital platforms to enhance the customer journey
📋 Manage sales pipelines, update forecasts, and ensure a smooth client experience
🛠 Collaborate with support, marketing, and solution specialists to drive retention
✅ What You’ll Need
3+ years of experience in Sales, Customer Success, or Account Management
Strong communication and relationship-building skills
Prior experience selling SaaS solutions preferred
Proficiency with tools like Salesforce, ZoomInfo, LinkedIn
Willingness to work during US time zones
Bachelor’s degree or equivalent
🌱 Mentorship & Growth
At Adobe, you’re not alone on your journey. Receive mentorship from experienced sales leaders, ongoing training, and a clear path to career advancement. We believe your success is our success! 🙌
✨ Why Choose Adobe?
Be part of a modern sales team powered by analytics and AI
Join a company ranked among Forbes World’s Best Employers 2024
Enjoy a remote-first lifestyle while working with global clients
Thrive in an inclusive, creative, and growth-focused culture
💡 If you’re passionate about customer success, digital transformation, and helping clients grow – then this role is for you!