Join Genpact as a Management Trainee – Shape Your Career with Us!
Are you a recent graduate looking to kickstart your career in a dynamic and global professional services firm? Genpact, a leader in delivering professional services and solutions, is excited to announce openings for the role of Management Trainee. Join our team of over 125,000 professionals across 30+ countries and be part of a company driven by curiosity, entrepreneurial agility, and a commitment to creating lasting value for our clients.
Why Genpact?
Genpact offers an inclusive, growth-oriented environment where your contributions make a significant impact. As a Management Trainee, you will play a critical role in our operations, working closely with various departments to ensure smooth financial transactions and excellent customer service. This is an opportunity to develop your skills, gain valuable experience, and grow within a supportive and innovative company.
Key Responsibilities:
- Invoice Collection: Manage the collection of past due invoices and resolve invalid deductions across your assigned portfolio through effective communication via email and phone calls. This involves timely follow-ups and ensuring that outstanding issues are resolved efficiently.
- Dispute Resolution: Address queries related to disputed invoices by researching and analyzing disputes and deductions within our ERP systems. Your role will involve identifying the root cause of disputes and working towards a resolution that satisfies all parties involved.
- Documentation and Follow-Up: Collaborate with various departments to gather necessary documents and information to support dispute and deduction resolutions. Your ability to navigate through internal processes and obtain critical information will be key to your success.
- Process Improvement: Identify opportunities for process and automation improvements. Your insights and recommendations will help streamline operations, reduce manual tasks, and enhance overall efficiency.
- Reporting: Maintain daily reports on individual portfolios to track and supervise past dues. This ensures that the team stays informed about the status of collections and can take proactive measures to address any issues.
- Strategy Implementation: Develop and implement collections strategies aimed at reducing past dues. Your strategic thinking will be crucial in devising plans that minimize outstanding payments and improve cash flow.
- Team Collaboration: Work as a collaborative team member to process ad hoc requests in a timely manner. Your flexibility and willingness to support your colleagues will contribute to the team’s overall success.
- Customer Service: Deliver exceptional customer service by promptly and effectively responding to internal and external inquiries. Your communication skills will help build strong relationships and ensure client satisfaction.
Ideal Candidate Profile:
- Educational Qualification: A graduate in any discipline.
- Skills: Strong verbal and written communication skills, excellent customer handling abilities, and a proactive approach to problem-solving.
- Experience: Freshers are welcome, although any prior experience in a similar role will be an advantage.
Location: Noida, India
Joining Genpact means being part of a global network that values innovation, efficiency, and continuous improvement. If you are a motivated individual eager to make a difference and grow your career in a supportive environment, we invite you to apply for the Management Trainee position at Genpact.