Infosys BPM, the business process management arm of Infosys, is actively seeking fresh talent for the position of Process Trainee Customer Service Representative.
Position: Process Trainee
Qualification: Any Graduate
Experience: Freshers
Key Skills:
- Proficient in basic computer knowledge.
- Sound understanding of MS Office.
- Familiarity with Direct taxation processes and clauses.
- Strong problem-solving skills with the ability to independently and efficiently resolve customer issues.
- Excellent communication skills for addressing and resolving client issues via calls, chat, or email.
- Effective probing and analyzing skills, capable of multitasking between voice and data entry.
- Outstanding verbal and written communication, interpretation, and active listening skills.
- Self-motivated with a proactive approach and a knack for taking initiative.
Job Description:
- Address and resolve client issues through calls, chat, or email.
- Independently and thoroughly resolve customer issues with efficiency.
- Proactively respect and value customers’ time.
- Efficient time management to ensure all customer interactions contribute value.
- Actively participate in team-building activities.
- Adaptability to learn new technologies and adjust to changing business needs.
- Collaborate with teams to bring in process improvements or innovative ideas.
Location: Pune, India
I am certified web developer
Interested
Book 1:1 : https://topmate.io/ravina_s/627263
I’m interested in this position. I’m graduated in B.com Specialized in Accounting and finance. I’m Fresher
Book 1:1 : https://topmate.io/ravina_s/627263
I have experience of 5 y in testing backgroung.
Hi – Let’s connect on call about your career aspirations and industry preferences.
Book a 1:1 call with me now: https://topmate.io/ravina_s/627263
I’ve got a proven track record of helping both freshers and seasoned professionals land their dream roles. Plus, I’ll leverage my network to get your resume in front of the right people and even provide referrals.
I am having experience in US healthcare domain, claim process, medical billing. Now I doing deploma in manual testing. So I want internship in your organisation.
Hi – Let’s connect on call about your career aspirations and industry preferences.
Book a 1:1 call with me now: https://topmate.io/ravina_s/627263
I’ve got a proven track record of helping both freshers and seasoned professionals land their dream roles. Plus, I’ll leverage my network to get your resume in front of the right people and even provide referrals.