👩💻 Job Opportunity at Micro1: Customer Success Manager (Remote)
Are you ready to take ownership and make a real impact? 🌟 Micro1 is on the lookout for a Customer Success Manager who thrives in fast-paced environments and enjoys delivering top-tier client experiences — all while working remotely!
🧩 About the Role
At Micro1, you’ll lead large-scale client onboarding while ensuring their satisfaction in AI training and Reinforcement Learning from Human Feedback (RLHF) operations. This is your chance to grow with a cutting-edge team that values innovation and ownership.
✨ Key Responsibilities
Manage seamless onboarding experiences for enterprise clients.
Develop lasting client relationships through transparent communication.
Track and analyze client data to improve performance and retention.
Report progress, insights, and outcomes clearly and consistently.
Take deep ownership of the customer journey from start to finish.
Collaborate with Micro1’s product and development teams to align on client needs.
🛠️ Required Skills
Experience in Human Data/AI training or RLHF.
Excellent communication and coordination skills.
Proven ability to manage large-scale projects.
Strong problem-solving mindset and independence.
Confidence in using data to drive customer decisions.
🎓 Preferred Qualifications
Experience in a client-facing tech or SaaS role.
Prior work with remote or global teams.
Familiarity with tools for data reporting and communication.
📍 Job Details
Company: Micro1
Location: Remote
Job Type: Full-time
Working Days: 5 Days a Week
Start Date: Immediate
🌟 Why Join Micro1?
At Micro1, we don’t just deliver services — we build relationships. You’ll be part of a forward-thinking team that empowers people, encourages growth, and delivers value. If you’re passionate about client success and want to be part of the future of AI and tech, this is your opportunity! 😊