PTC Fresher Associate Cloud Service Operations Engineer Recruitment

Job Title: Cloud Service Operations Associate Engineer

Job Description:

As a Cloud Service Operations Associate Engineer at PTC Software, your role will be to ensure the smooth operation of our cloud-based services, bridging the physical and digital worlds to enhance company operations and empower businesses. You will work towards improving product quality and optimizing customer experiences.

Responsibilities:

1. Install and resolve installation issues for PTC Application and its supporting 3rd Party Software (e.g., COGNOS, Solid Works).
2. Deploy and resolve issues for customer change packages, such as Windchill Builds.
3. Deploy CPS, MOR Updates, and Temp Patches, and evaluate installation and deployment procedures based on version changes of PTC Application and its supporting 3rd Party Software.
4. Configure PTC Application and its supporting 3rd Party Software according to documented PTC Cloud Standards.
5. Execute basic maintenance activities, including data purge, patching, and security updates.
6. Perform PTC Application System Administration Tasks following documented PTC Cloud standards.
7. Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
8. Maintain effective communication channels with stakeholders to provide updates and address concerns.
9. Stay updated with industry trends and advancements in cloud technologies.

Requirements:

1. Bachelor’s Degree in a relevant field.
2. Freshers or 0-1 years of experience.
3. Excellent communication and problem-solving skills.
4. Strong diagnostic and troubleshooting abilities.
5. Understanding of cloud technologies and support stack.
6. Proficiency in command line Linux.
7. Basic understanding of Java, DBMS, and Apache web server.
8. Familiarity with using a Ticketing System like Salesforce or Service Now.

Location: Pune, Maharashtra, India

Join our team and contribute to the seamless operation of our cloud services, making a positive impact on companies’ operations and product development while empowering businesses worldwide.

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