SAP Hiring Fresher Software Support Engineer

SAP’s innovations empower over 400,000 customers globally, enhancing collaboration and optimizing business insights. Initially recognized for ERP software leadership, SAP has evolved into a foremost provider of end-to-end business application software and services encompassing databases, analytics, intelligent technologies, and experience management.

Within SAP Cloud Customer Success Service, our team plays a pivotal role in aiding customers’ digital transformations. We facilitate SAP software adoption and ensure successful planning, implementation, integration, operation, continuous improvement, quality management, issue resolution, and knowledge transfer for our customers.

Job Title: Software Support Engineer – Project Manager Associate

Qualifications: Bachelor’s degree

Experience: Freshers / 0-3 years

Skills:

• Strong understanding of SAP Technologies and Products
• Passion for technology, innovation, and leveraging digital platforms for business solutions
• SAP technology exposure, preferably within SAP support/consulting (a plus)
• Resourceful self-starter with excellent interpersonal skills and an appetite for learning
• Ability to work independently, take ownership of tasks, and contribute as a team player
• Strong analytical skills with a solution-oriented approach
• Excellent communication skills, empathetic, collaborative, and a good listener
• Problem-solving abilities with resilience, ambition, proactivity, openness, and the capability to manage pressure effectively

Job Description: The Customer Success Service Academy offers an up to 2-year graduate program, designed for a career kickstart in the Services Customer Success Board Area. This program involves classroom-based learning and rotation opportunities across various business domains.

Throughout the program, you’ll lay the foundations necessary for success in the Services business. Rotations will provide you with comprehensive experiences in consulting, project management, technical support, and solution support.

Role of Project Manager: The Project Manager oversees customers’ transformation strategies by managing cloud, on-premise, or hybrid implementation initiatives with SAP Activate methodology. They manage large-scale projects crossing organizational boundaries and coordinate various service partners/vendors.

Key Responsibilities:

• Project planning, resource allocation, risk assessment, and communication
• Leading cross-functional teams to deliver project outcomes within defined timelines and budgets
• Supporting SAP Sales teams during the Bid Phase
• Managing complex projects involving multiple parties
• Applying SAP delivery methodologies effectively
• Balancing time, cost, and scope to achieve business value

Expectations and Tasks:

• Understanding the Services business and specific SAP products
• Rotating through teams relevant to the intended role
• Engaging in case studies, classroom and self-paced learning
• On-the-job training with support from buddies and coaches
• Working on projects to exhibit skills and work ethic
• Building and managing relationships with stakeholders
• Meeting performance requirements after each rotation
• Demonstrating effective communication and problem-solving skills
• Adapting to new technologies in a dynamic environment

Location: Bengaluru, Karnataka, India

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