Tech Mahindra Hiring Fresher Customer Support Executive – Voice Process

Job Title: Customer Support Executive

Company: Tech Mahindra

Location: Chennai, Tamil Nadu

Job Type: Full-time

Qualifications: Graduate & Undergraduate

Experience: Freshers / Experienced

Job Description:

Tech Mahindra is actively seeking dedicated and motivated individuals to join our team as Customer Support Executives for our Voice Process. We welcome both freshers and experienced candidates who are ready to make an immediate impact.

Responsibilities:

• Identify and assess customer needs to ensure their satisfaction.
• Cultivate and maintain strong customer relationships through open and interactive communication.
• Provide accurate, comprehensive information using the appropriate methods and tools.
• Effectively handle customer inquiries and complaints, offering suitable solutions and alternatives.
• Maintain detailed records of customer interactions, process accounts, and document important information.
• Adhere to communication procedures, guidelines, and company policies.

Requirements:

• Strong persuasion skills to engage effectively with customers.
• Proficient in basic computer operations.
• Good working knowledge of MS Office applications.
• Exceptional communication skills and analytical abilities.
• Strong problem-solving skills.
• Willingness to work in rotational shifts, including 24/7 shifts.
• Excellent multitasking and prioritization skills.
• Adaptability to evolving procedures and work environments.
• A team player with outstanding interpersonal skills.

How to Apply:

If you are interested in joining our team as a Customer Support Executive, please attend our direct walk-in interview at the following location:

Interview Location: Tech Mahindra No. 90/B-1, SBC Tech Park, Madras Thiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058

Walk-in Date: 5th October – 14th October

Walk-in Time: 10:00 AM – 6:00 PM

For inquiries, please contact Yogesh at 8072424163.

Tech Mahindra is an equal opportunity employer. We encourage candidates from all backgrounds to apply and grow with us in a dynamic and rewarding work environment. Join us today and be part of our commitment to delivering exceptional customer service.

Please note that this job posting is for informational purposes and the mentioned dates and times are subject to change. We recommend verifying the details on the Tech Mahindra website or by contacting the provided contact person.